Quality Data Analyst - Physician Group - THPG

About this role

Quality Data Analyst - Physician Group - THPG Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Physicians Group 9250 Amberton Parkway TX 75243 Work hours: Full Time Days (8:00am-5:00pm) for 40 hrs./week (Hybrid work allowed at manager’s discretion) Department Highlights: - Hybrid Position - Gain a sense of accomplishment by contributing to a teamwork environment. - Receive excellent mentorship, comprehensive training, and dedicated leadership resources. - Contribute and work on a cross functional team What You Will Do: Collaborates with organization-wide cross-functional teams in planning, designing, implementing, and maintaining improvement plans. . Support THPG in the assessment, development, and planning to ensure data supports performance objectives. . Run/develop reports utilizing discrete data and conducts analysis for purpose of measuring and identifying trends/patterns that represent opportunities for improvement and increase operational efficiency. . Understand the various and complex data sources, interfaces, that perform transactions between applications (PRIME Dashboard, THPQ Quality Dashboard, and CC1). . Maintains data for monthly/quarterly/yearly statistics and reports for leadership. . Develops auditing tools and definitions for consistent collection of data for accurate reporting. . Obtain and use benchmark data from internal and external sources to identify opportunities for improvement of clinical outcomes, patient safety outcomes, and track progress towards performance goals. . Provide direction and oversight in the creation, dissemination, and analysis of regular reports of outcome data and measures including progress towards goals. 25% . Ongoing development of initiatives to provide education and awareness to leadership (DIRs, PMs, etc.) regarding incentive measures, dashboard utilization/functionality, and changes or updates to THPG quality measures and performance. . Collaborate and conduct monthly and PRN sessions with APPs and physicians to provide coaching on both THPG Quality Dashboard and SWHR Provider Performance Dashboard. . Lead Epic HCC Dashboard education for new Primary Care APPs. . Provide dashboard education with Practice Managers and Directors with in-depth walkthroughs of best practices, workflows, quality measures, and access troubleshooting. 25% . Tracks and trends provider performance and provides reports to leadership. . Collaborates with THPG ITS to review dashboards, ad-hoc reports, and statistical reporting to support enterprise-wide performance. . Takes appropriate action to improve operations based on patterns and trends. . Provides prompt customer service with internal and external customers. 20% . Develops presentations and present trends, including physician-focused meetings. . Makes recommendations on process improvements based on research of industry best practices. . Manages process improvement initiatives, documenting requirements and working with associated business units to deliver. . Assists building relationships and responses to internal (THPG Primary Care Practice Managers, Directors, Physicians, Executive Leaders) and external customers (SWHR Clinical Operations and Data Analytics). . Maintain relationships with outside vendors (Exact Sciences, contracted health plans, etc.) to stay abreast of current and future initiatives that benefit quality improvement and potential cost savings for the organization. . Makes recommendations to leadership and assists in implementation and providing feedback. 20% . Provide ongoing support with dashboards for internal customers. . Ensure proper access is granted, assist with troubleshooting issues and escalate to SWHR Data Analytics when needed. . Maintain open access issue to ensure timely follow up and resolution is conducted. 10%