Field Support Services, Associate
Peraton
- Location
- US-MD-Landover · On-site
- Salary
- Salary not disclosed by the employer
- Posted
- Posted 1 month ago
Freshness: We could not reach the source listing on the last check. (last checked 1 month ago) · Source: icims
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About this role
Provides expert and second tier technical support and analysis to field engineers and technicians. Provides technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems. Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements. Maintains network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair. Provides training to customers. Travel is frequent and work is generally performed at the customer...